All policies

Contact us

Last updated: July 24, 2026

Mobius is operated by Snowpex. Whatever it's about — support, privacy requests, billing, feedback — these channels reach a human:

Email

business@snowpex.com — we respond within 48 hours on business days.

WhatsApp

Message Mobius directly — for account questions, data deletion requests, or anything about your subscription. Yes, you can complain about the bot to the bot.

What to include

  • The WhatsApp number you use with Mobius (so we can find your account).
  • For billing issues: the date and amount of the charge.
  • For privacy requests: whether you want export or deletion.