Contact us

Mobius is operated by Snowpex. Whatever it's about — support, privacy requests, billing, feedback — these channels reach a human:

Email

business@snowpex.com — we respond within 48 hours on business days.

WhatsApp

If you already have an invite, message Mobius in the chat you were invited through — account questions, data deletion requests, or anything about your subscription. Yes, you can complain about the bot to the bot. While we're in invite-only early access the number isn't published, so email is the way in if you don't have one yet.

What to include

• The WhatsApp number you use with Mobius (so we can find your account).
• For billing issues: the date and amount of the charge.
• For privacy requests: whether you want export or deletion.